- Don’t Abuse
Although franchisees are independent business owners, they must operate under the terms spelled out in the franchise agreement. The franchisor has the responsibility to ensure the franchisee is adhering to the agreement, which typically covers areas such as operating procedures, use of trademarks and logos and allowable marketing procedures. If the franchisee violates the agreement, the franchisor can take necessary actions that are spelled out in the agreement.
Franchisor / Franchisee Conflict Management:
1.Acknowledge you made a mistake.
3.Take action with an acceptable temporary solution.
4.Make a promise to resolve the problem or get correct information.
5.Keep the promise.
For more information on how to manage your franchise system, email us - Info@FranchiseMarketingSystems.com